We Prioritize The Health & Wellbeing of Our Guests

WHAT TO EXPECT DURING YOUR STAY

In response to COVID-19, we’ve all grown and changed. We’ve taken the precautions to optimize guest health and safety. We can’t wait for you to be a part of new beginnings at Vignoble House.

ENHANCED SAFETY PROTOCOLS

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Protective Facial Covering

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Hand Sanitizing Dispensers

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Increased Deep Cleaning

YOUR STAY

We understand your need for comfort and safety during your stay with us. We use cleaning products that are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens. Mask usage and social distancing guidelines mandated by local and state agencies are followed as required.

IN YOUR ROOM

Extremely strict sanitizing protocols and standards are used to clean guest rooms, with an emphasis on bed and bath linens and protective covers as well as high-contact surfaces. In-room collateral has been removed to reduce the risk of contamination.

The property will remain unoccupied at least 24 hours between guest visits.

Our Initiatives

Travel looks a little different right now, but our priorities remain the same. We are still committed to providing you a safe and relaxing stay. That commitment starts with looking at our services and processes to take steps to deliver the safest and most enjoyable experience possible.

Travel Plan Flexibility

Vignoble House strives to be flexible in response to changing travel guidelines. Options include a partial refund and/or rebooking.

Current Services & Amenities

Social distancing continues to be a recommended or required practice in public settings. For your safety, some services or amenities may be modified during your stay.

For your comfort, we want your stay to be as undisturbed as possible. Guests are invited to tailor their housekeeping services to their comfort level. To schedule, simply call the front desk. Additional amenities such as linens and toiletries are available upon request, delivered in protective packaging and placed at the guest room door.

Health and Hygiene – Updated as of January 1, 2021

We feature Lysol’s trusted cleaning products, solutions; our program includes:

  • A Room Seal sticker to indicate that guest rooms haven’t been accessed since they were cleaned
  • Extra disinfection of high touch areas in guest rooms including light switches and door handles

Current Health and Hygiene Standards. We take great pride in maintaining the highest standards of cleanliness and hygiene.

What to Expect During Your Stay. As you know, the way we travel looks a little different right now, so we wanted to ensure you had the latest list of what to keep in mind when you prepare to travel next. Please reach out to your hotel directly to understand their latest local guidelines.

  • Social Distancing. Social Distancing continues to be a recommended or required practice in public settings.
  • Hotel Services and Amenities. For your safety, some services or amenities such as pool, spas, fitness centers, restaurants and daily housekeeping may be modified or suspended.